Shipping policy
Shipping Policy
Order Processing:
- Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates:
- We may offer various shipping options at checkout. Shipping charges for your order will be calculated and displayed at checkout.
Shipping Option Examples:
- Standard Shipping: 3-5 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1-2 business days
International Shipping:
- We do not offer international shipping
Order Tracking:
- Once your order has shipped, you will receive a tracking number via email. You can use this number to check the status of your delivery.
Shipping to P.O. Boxes:
- Some carriers may not deliver to P.O. boxes. If you provide a P.O. box address, please ensure that the selected shipping method supports delivery to P.O. boxes.
Delivery Issues:
- If your order arrives damaged, please contact us immediately with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
Shipping Delays:
- Please be aware that our shipping times may be affected by external factors, such as carrier delays, weather conditions, or holidays, which are beyond our control.
Lost or Stolen Packages:
- We are not responsible for lost or stolen packages. If the tracking information indicates that your package was delivered but you have not received it, please contact the carrier directly.
Contact Us:
- If you have any further questions about shipping or need assistance, please reach out to our customer service team at support@woodscreekseeds.com